UK Verified Trader Network

Know before you go.
Protect your business.

Search the UK's verified database of non-paying customers before you accept a job.

Search the reports database

Members only — sign in or register as a trader to search

Verified traders only
Every account manually reviewed before access is granted
Admin-reviewed reports
No report goes live without being reviewed by our team
UK-wide database
Search by customer name or postcode across the UK
Fair dispute system
Customers can formally contest any report with evidence
How it works

Three steps to protect your business

Get verified, search before you start, and report if payment is refused. Simple.

1
Register

Create your verified trader account

Submit your business name, VAT number, and a verification document. Our team reviews and approves your account — usually within 24–48 hours.

Register now
2
Search

Check before you accept a job

Before quoting or committing to work, search the database by customer name or postcode. Instantly see if they have been reported for non-payment by another trader.

3
Report

Report a customer who refused to pay

If a customer fails to pay for completed work, submit a report with evidence. Once reviewed by our team, it goes live in the database to protect other traders.

Submit a report
Real-world example

How one report protects the whole trade community

A single verified report can prevent dozens of tradespeople from suffering the same loss.

Scenario — non-payment

A plumber completes a £1,000 job. The customer refuses to pay.

The plumber submits a report through Trusted Payers with their invoice as evidence. After admin review, the customer is added to the database. Every roofer, electrician, and builder in that postcode can now see the risk before they start work.

The next tradesperson searches that postcode, sees the report, and chooses to request payment upfront — avoiding the same loss entirely.
Report record
Customer name J. Smith
Postcode M14 5AA
Amount owed £1,000.00
Category Non-payment
Reported by Verified trader
Evidence Invoice attached
Admin reviewed Approved & live
Platform features

Everything you need, nothing you don't

Built specifically for UK trades and service businesses who rely on being paid for their work.

Search by name or postcode

Instantly check any customer against the database before committing to a job. Fast, accurate results.

Submit reports with evidence

Upload invoices, photos, or documents alongside your report so everything is transparent and verifiable.

Verified trader community

Only approved, verified business owners can access and contribute to the platform. No anonymous accounts.

Fair customer dispute system

Customers can formally contest any report by submitting their own supporting evidence through a structured process.

Personal trader dashboard

Track all your submitted reports and their approval status. Manage your profile and business details in one place.

GDPR compliant & secure

All data is handled responsibly and in line with UK GDPR. Only verified members can access the full database.

Who it's for

Built for UK tradespeople and business owners

Anyone who carries out work or provides services and depends on receiving payment upon completion.

Tradespeople

Approved & verified members

Independent contractors and sole traders who work directly with homeowners and businesses across the UK.

  • Plumbers & heating engineers
  • Electricians & gas engineers
  • Roofers, builders & plasterers
  • Landscapers & decorators
  • Any UK verified skilled trade
Register as a trader

General public

Non-member access

Members of the public and unapproved accounts have limited access to protect the integrity of the database.

  • Cannot search the reports database
  • Cannot submit reports
  • Can submit a dispute on a report
  • Can contact our team directly
  • Can register to become a trader
Dispute a report
Trusted by traders

What traders say about Trusted Payers

Hear from verified tradespeople who use the platform to protect their businesses every day.

I searched a customer before starting a £3,000 kitchen refit. There were two previous non-payment reports. I requested a 50% deposit upfront and it saved me a lot of hassle.

MR
Mike R.
Kitchen fitter, Manchester

Finally, something that actually helps tradespeople. I submitted a report on a customer who left me £800 out of pocket. Within a week it was live on the database.

SW
Sarah W.
Electrician, Leeds

I've been a plumber for 22 years and non-payment has always been a risk. Trusted Payers is the first platform I've seen that actually does something about it for tradespeople like us.

DJ
Dave J.
Plumber, Birmingham
Verified
Every trader account manually checked
UK-wide
Search any postcode across the country
24–48hrs
Average account approval time
Common questions

Frequently asked questions

Everything you need to know about Trusted Payers. Can't find the answer? Contact us.

Trusted Payers is open to any UK-based tradesperson or business owner who provides services or goods and relies on receiving payment for completed work. You must submit business verification documents during registration. Our admin team reviews every application before granting access.
Most applications are reviewed within 24–48 hours. You'll receive an email notification as soon as your account is approved. If we need any additional information, we'll contact you directly.
You'll need to provide your business name and at least one of the following: a business letterhead, trade account proof, company registration document, or VAT registration. We accept PDF, JPG, and PNG files up to 10 MB.
Access to the search database requires an active membership. Only approved traders with a valid membership plan can search the database and view reports. Visit our membership plans page to see the current options.
Every report is reviewed by our admin team before going live. You'll receive an email when your report is submitted and another when it's been approved and made searchable in the database. The review process typically takes 24–48 hours.
Yes. Trusted Payers has a formal dispute system. Any customer who believes a report about them is inaccurate or unfair can submit a dispute through our Dispute a Report page. They can provide a written explanation and upload supporting evidence. All disputes are reviewed by our admin team.
Yes. Trusted Payers is operated in line with UK GDPR. Data is handled responsibly and access to report information is restricted to verified, active members only. Please refer to our Privacy Policy for full details.
Use the Forgot Password link on the login page. Enter your registered email address and we'll send you a secure reset link. The link is valid for 24 hours.

Still have a question? Get in touch with our team →